
Kat defines Inclusive design as: A methodology that enables and draws on the full range of human diversity. She has dedicated her career to understanding the true scope of human diversity, studying different ways in which people can feel excluded by design with the view to make a shift from the concept of inclusive design as ‘nice add-on’ to a culture of design in which inclusivity is embedded at every stage. Kat is an engineer turned designer who headed up the inclusive product innovation at Microsoft for 7 years and went on to Google as UX design director. As a fledgling UX designer with an intention to design for projects for social good, it felt like an important read. Published by MIT press, it’s considered a strong starting point for design students and practitioners who want to better understand inclusion in design.

I picked up the book Mismatch – How Inclusion Shapes Design, by Kat Holmes, as part of my User Experience Design Masters study.
